Privacy Policy

As of: 29 October 2026

1. Controller

The controller responsible for processing personal data in connection with this website within the meaning of the General Data Protection Regulation (GDPR) is:

ZM Solutions GmbH

Europark Fichtenhain A 13B47807 KrefeldDeutschland

Managing Director: Mustafa Shukr

Email: info@ost-oil.de

Commercial Register: Krefeld Local Court, HRB 19115

VAT Identification Number: DE351334172

ZM Solutions GmbH is the owner of the registered O.S.T. Oil trademark.

2. General Information on Data Processing

Protecting your personal data is important to us. We process personal data in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR).

Personal data is any information relating to an identified or identifiable natural person.

We process personal data only to the extent necessary to provide our website, handle enquiries, meet legal obligations or pursue another lawful purpose.

In particular, we observe the principles of lawfulness, transparency, purpose limitation, data minimisation and storage limitation under Art. 5 GDPR.

3. Website Provision and Server Log Files

When you visit our website, technically necessary information transmitted by your browser to the server may be processed. This may include, in particular:

• IP address of the device accessing the site
• Date and time of access
• pages and files accessed
• Information about the browser and operating system used
• data volumes transferred and status messages
• the website visited previously, if applicable (referrer)

This information may be necessary for the technical provision, stability and security of our website.

The legal basis is Art. 6(1)(f) GDPR, where processing is necessary to protect our legitimate interests in providing a secure and properly functioning online service.

The storage period depends on the technical systems actually used and the applicable necessity and security requirements.

4. Hosting and Technical Provision

Our website is provided using an IONOS website service.

As part of hosting, personal data may be processed, particularly technical connection data and server log files.

Where IONOS processes personal data on our behalf, this is done under the applicable data protection agreements, where required by law.

For more information about data processing by IONOS, please see the provider’s privacy information:

https://www.ionos.de/hilfe/datenschutz/

5. Contact

If you contact us by email or using a contact option provided on our website, we process the personal data you provide to handle your enquiry and, where necessary, respond to follow-up questions.

This may include, in particular, your name, email address, other contact details you provide, and the contents of your message.

The legal basis is Art. 6(1)(b) GDPR if your enquiry concerns pre-contractual measures or a contract. In other cases, processing is based on Art. 6(1)(f) GDPR, provided we have a legitimate interest in handling and responding to your enquiry.

We store the data only for as long as necessary to handle your enquiry. Statutory retention obligations and legitimate grounds for further storage remain unaffected.

6. Language and translation feature

Our website may provide a function for displaying or translating content into different languages.

Depending on the technical implementation, use of this function may involve processing information about the page visit, the selected language and technical connection data. If an external translation service is used, data may be transferred to the relevant service provider.

The specific data processing depends on the translation service actually used.

To be completed before publication: The exact provider of the translation function, the data processed, the legal basis, any recipients, and any transfers to third countries must be determined based on the actual website configuration and specified in this section.

Where the function requires consent, it will be obtained before the relevant processing begins.

7. Cookies and Similar Technologies

Our website may use cookies or similar technologies. These may, for example, be necessary to ensure the website functions correctly or to store settings selected by the visitor.

Whether additional technologies are used for analytics, statistics or marketing purposes depends on the website’s actual configuration.

Information about the specific cookies and similar technologies used, their purposes, providers and storage periods must reflect the website’s actual technical setup.

Where consent is required under applicable law, the relevant storage of or access to information on the device will only take place once valid consent has been obtained.

Consent given may be withdrawn with effect for the future.

For more information, please see our Cookie Information.

8. Recipients of Personal Data

Personal data is only transferred to third parties where there is a legal basis for doing so and the transfer is necessary for a legitimate purpose.

Recipients may include technical service providers commissioned to operate and provide our website.

Where service providers process personal data on our behalf, the legal requirements for data processing agreements are met, where applicable.

The specific recipients depend on the services actually used.

9. Transfers to third countries

Personal data is generally processed in accordance with applicable data protection laws.

Where personal data is transferred to recipients in countries outside the European Union or the European Economic Area, this is done only in compliance with the applicable legal requirements, in particular Art. 44 et seq. GDPR.

Whether such a transfer takes place through the services used on our website must be assessed based on the actual technical configuration.

10. Storage Period and Erasure

We store personal data only for as long as necessary for the relevant purpose or as required by statutory retention obligations.

Once the purpose of processing has ceased and any applicable retention periods have expired, the data will be deleted unless another legal basis permits further storage.

The specific retention periods may vary depending on the type of data and the technical service concerned.

11. Your Rights

Subject to the conditions set out by law, you have the following rights:

• Access to information about the processing of your personal data under Art. 15 GDPR
• Rectification of inaccurate or incomplete data in accordance with Art. 16 GDPR
• Erasure of your personal data under Art. 17 GDPR
• Right to restriction of processing under Art. 18 GDPR
• Data portability under Art. 20 GDPR, where the relevant conditions are met
• Right to object to certain processing under Art. 21 GDPR
• Withdrawal of consent with effect for the future under Art. 7(3) GDPR
• Right to lodge a complaint with a data protection supervisory authority under Art. 77 GDPR

To exercise your rights, you can contact us at info@ost-oil.de.

12. Objection and withdrawal

If we process personal data on the basis of your consent, you may withdraw it at any time with effect for the future.

Where we process data on the basis of legitimate interests, you may object to the processing under the conditions set out by law.

When personal data is processed for direct marketing purposes, you have the right to object to its processing for that purpose at any time.

To exercise your rights, you can contact us at info@ost-oil.de.

13. No obligation to provide data

Where personal data is required to provide the website technically, the website may not be displayed or usable in full without that data.

For voluntary enquiries, you decide which additional information to provide. If you do not provide the information required to handle your enquiry, we may not be able to respond.

14. Data security

We take appropriate technical and organisational measures, as required by law, to protect personal data against loss, tampering, unauthorised access and other unlawful processing.

Measures are designed in accordance with the risks and available technical capabilities.

15. No Blanket Assumption of Manufacturer Responsibility

Deutsche Ölwerke Lubmin GmbH is our manufacturing partner for O.S.T. Oil. Its role as a manufacturing partner does not, by itself, make it the controller of data processing on this website.

Responsibility under data protection law depends on the actual circumstances of each instance of data processing.

16. Updates and amendments

We may update this Privacy Policy if our website, the technical services we use or legal requirements change.



The version published on our website at the time shall apply.